Troubleshooting Guide
Common Problems & Solutions
🎮 Game Won't Load+
- Refresh the page (F5 or Ctrl+R)
- Clear browser cache and cookies
- Try a different browser
- Disable browser extensions/ad blockers
- Check internet connection
🐌 Game is Slow or Laggy+
- Close other tabs and applications
- Update your browser to latest version
- Clear browser cache
- Check internet speed (minimum 5 Mbps)
- Try during off-peak hours
📱 Game Not Working on Mobile+
- Update mobile browser
- Clear browser cache on mobile
- Try landscape mode
- Check mobile data/WiFi connection
- Restart your device
🔇 No Sound in Games+
- Check browser sound settings
- Ensure device volume is up
- Check game volume controls
- Try different browser
- Update browser/Flash if needed
❌ "Game Not Available" Error+
This usually means:
- Game has been removed by developer
- Temporary server issue
- Browser compatibility problem
Try the game later or report it using our Report Form.
Quick Tips for Better Gaming
Use Latest Browser
Update Chrome, Firefox, or Safari for best performance.
Clear Cache Weekly
Regular cache clearing prevents many issues.
Stable Connection
Use wired connection or strong WiFi for gaming.
Disable Extensions
Some extensions interfere with games.
Still Need Help?
Contact our support team if:
- None of the solutions work
- You're experiencing consistent errors
- A specific game is always problematic